List of current prices and fees

Hyre should be a safe and reliable service that offers car sharing at a reasonable price for our renters. The fees and outlay rules below are intended to underpin a safe and reliable platform for our customers. Read our terms and conditions here.

Rental time prices are automatically calculated per commenced hour, commenced day, etc. Hyre automatically calculates the lowest total price for the renter (e.g. you pay a daily rate as soon as this is cheaper than a high number of hourly rates).

Insurance is included in the agreement between the Renter and Hyre and applies to registered drivers. For drivers under the age of 23, the insurance price of the rental increases (see overview of surcharges under "Insurance and excess"). The excess in the event of damage is limited to DKK 5,000. A reduction in the deductible can be purchased by reserving a car for an extra DKK 100 per day or part thereof. The deductible is then reduced from DKK 5,000 to DKK 2,000. Extra drivers can be registered free of charge on rentals. The additional driver must be a registered Hyre user with a verified driving license. Additional drivers under the age of 23 may result in an increased insurance premium, which is calculated based on the age of the youngest driver on the rental.

Fuel

The fuel cost is calculated automatically. We calculate the number of liters in the tank before and after the rental period. If you deliver the car with a lower fuel level than when you picked it up, you will be charged a price per liter that is missing. If you deliver the car with a higher fuel level, you will instead receive a discount per extra liter. You can see the current fuel prices in the app when you book. If the discount is greater than the total rental price, you'll receive a discount coupon on your Hyre user that you can use at a later date.

Cancellation and changes

We encourage our renters to notify us well in advance if they need to cancel a rental in order to cause as little friction as possible for the other party. In case of cancellation, the following rules and fees apply.

• After the rental has started: the renter must pay the full price
• Cancellation of reservation less than one hour after booking and more than 24 hours before the reservation starts: no fee
• Cancellation more than one hour after booking and less than 24 hours before the reservation starts: the renter pays half the rental price

Other fees

• Invoice fee: If charges are not settled by credit card withdrawal, an invoice will be sent out after 7 attempts at credit card withdrawal. An invoice fee of DKK 100 will then be added.
• Fee for re-invoicing: DKK 200. The fee is in addition to the invoice fee and applies, for example, to re-invoicing of parking, fines and other costs that the renter must pay.
• Late return of car after reservation or late extension of rental period: DKK 350 per commenced hour in addition to the extra rental time.
• Incorrect delivery of car: DKK 500 (+ cost of moving the car). If a Renter delivers the car somewhere other than the car's parking space, the Renter will be charged a fee in addition to the cost of moving the car back to its parking space.
• Failure to clean the car: If the vehicle is returned dirty and not cleaned by the renter, a fee of DKK 600 will be charged, in addition to any applicable car wash costs.
• Fee for delivery of a car with a smoke smell: DKK 3000.
• Failure to charge electric car: DKK 500. Upon delivery of an electric car, the Renter must ensure that the car is charging. Failure to charge the car may result in the next user of the car not having their reasonable expectation of the car's range met.
• Failure to report damage: 1500 DKK (+ cost of repair or deductible). In the event of damage to a vehicle, the Renter must contact Hyre immediately. If damage to a vehicle is discovered after a rental period without this being reported, the Renter will be charged a fee in addition to the cost of repair or excess.

Fees for negligent handling of the vehicle, (including accessories, decorations, and others)

• Lost or damaged charging cable for electric car: 3000 DKK
• Lost or damaged car key: 5000 DKK
• Car towed away by the police or municipality: 1350 DKK + the actual cost of impoundment
• Charging a car with a discharged 12V battery if the car is left with the lights on during or after the rental period: 750 DKK
• Car driven out of electricity or gas: 3000 DKK.
• Hyre foil/decoration on car removed: 8750 DKK